Springside Primary School - ICT Information Sheet

ICT Staff Representatives

Quick Links

ICT Helpdesk

https://helpdesk.springside.vic.edu.au/

• Logging issues via the ICT Helpdesk is the preferred way to access ICT support services unless they are urgent matters. Urgent matters are those where staff devices aren’t functioning at all or you cannot login.
• You can also send an email (with subject beginning with ICT) to: [email protected].
• When logging a job, please state your room number, a brief description of the issue and your availability.
• Students don’t log help desk requests directly. Teaching staff are required to log issues on their behalf.
• Jobs are prioritised on a school needs basis and may not be completed immediately.
• If sending students to the ICT office, please call-in advance to ensure someone is available for assistance.

Staff Notebooks

You must meet the following eligibility requirements to receive a DET Staff Notebook:

• Obtain employment at a time fraction of at least 0.4 (2 x 7.6-hour days).
• Provide evidence of registration on the Department's central payroll system (eduPay).
• Work onsite/offsite meeting the minimum requirements set by your time fraction. 

It should be noted that staff notebooks must be returned to the ICT Office prior to any leave that will last longer than a term.

It is your responsibility to maintain the security of your staff notebook, both on and off school premises. We recommend you follow the below guidelines:

• Never leave your Notebook unattended and visible inside a vehicle - lock it in the boot or security cage.
• If you’re leaving your Notebook an unattended office or classroom, put the notebook away first (out of sight is best) and lock the door behind you.
• Lock your screen when away from your device to protect your data.
• If the notebook is lost, stolen or damaged you need to advise ICT Staff and/or the principal immediately.

Access & Accounts

Staff: We are moving towards a department integrated network. This means that your eduPass/eduMail credentials will provide you access to resources such as:

• Google Drive/OneDrive
• Compass
• eduStar Wireless
• Notebooks

To login to printers and release jobs you can use your T.O/ID Number.

If you have not done so you can enrol for self service password resets so that if you forget your eduPass password at any point you can perform a reset. Please see the PDF guide located here:

eduPass - Staff User Guide

If you have forgotten your eduPass password and have not setup for self-service, you can contact the Department Service Desk by email, phone or visiting the DET Services Portal: 

Phone: 1800 641 943

Email: [email protected]

DET Portal: https://services.educationapps.vic.gov.au/dp

Alternatively school leadership can also assist with a password reset.

Students only require credentials for school email access. We now use Google Mail for student accounts. These passwords are generated by ICT and will be distributed at the start of each year or as students are enrolled.

Student Devices

iPad & Laptop Trolleys

Each school-owned device trolley has an identification number, and each device is assigned to a trolley, please place the devices into their correct trolley as they may have different Applications applied to them based on year level requirements. It’s suggested that each trolley has a schedule for the surrounding grades.

Prep to Grade 2 students are provided with shared school-owned iPads. Trolleys are allocated throughout the junior side of the school for your use. 

Year 3 & 4. In 2023, our school introduced a BYOD (Bring Your Own Device) iPad program for Year 3 & 4 students. Students are asked to bring a device of their own to the school for their curriculum ICT use. New students enrolled throughout the year, must have their parents sign the appropriate BYOD paperwork prior to device on-boarding. Please note: In 2024 BYOD was extended to Year 5 students.

Year 5 & 6 students have shared laptop & iPad trolleys. Use of laptops is ongoing, with the school currently planning to implement ChromeOS to work alongside Windows notebooks to provide a richer and more varied learning experience for students.
 

Printing

Papercut was introduced to our school mid-2022. This year is our first-time applying limits to staff. Not to restrict the way you teach or support students, but to make you think twice about each print.

Budget allocations are as follows:

SAL & PLC Leaders - $150                                         Teachers - $100 (inc. TLI Tutors)

Education Support - $50

For credit related concerns, you need to speak with Business Manager, Nerissa Gadsden.

There are multiple photocopiers across the campus:

Toner

ICT will replace the toner when it’s low. Please don’t take the toner out and shake it as the device will get confused and automatically order another toner from our supplier.

Errors

If a photocopier is jammed badly or playing up, please log a job on the Helpdesk so we can fix it when available.

Print Charges